Primary Care Network Clinical Directors have a key leadership role in the development of strategic plans to improve the quality and effectiveness of primary care services and in partnership working with the wider Integrated Care System to deliver improved population health.
Each PCN clinical director will have their own perspective on the leadership challenge and so no one size of leadership development will fit all.
The Business Manager has responsibility for various functions of the Primary Care Network. They work closely with the Clinical Director and are responsible for the delivery and monitoring of projects and services committed to or commissioned by the PCN. They also provide oversight of the financial management, resourcing and regulatory compliance of the work of the PCN, inclusive of PCN targets, recruitment and the drive of the PCN.
Hi, I'm Tom and I'm the Operational Manager for the PCN, recently joining in February 2022. My main area focus are the operational functions within the PCN whilst being a support mechanism to Linda Brown, Business Manager. I will be heavily involved with the IIF targets; keeping track on the data; whilst working with practices to support and assist any change required, so we as a network can deliver the best care to all our patients.
I have worked in the NHS for over 4 years and all my time has been within Primary Care, my most recent position as a Practice Manager. I have a special interest in Quality Improvement Projects; QOF, Campaigns, IIF etc. This will continue within my PCN role whilst supporting colleagues in the network practices with change management work from time to time.
Hi, my name is Lynne, and I am the Integrated Care Team Lead for Sedgefield North PCN.
I have previously worked in elderly rehab, palliative care, maternity services and more recently as a care coordinator. This role helped me to gain the experience I required to set up the new service within the PCN.
I joined the PCN in September 2020. We originally started with four care coordinators who have now been joined by Social Prescribers and Health Coaches. I strongly believe in taking a holistic, person centred approach which in turns allows peoples voices to be heard around what really matters to them.
Our team works collaboratively with health, social care, voluntary and statutory services to achieve the best outcome for individuals and families. I am extremely proud of what we have achieved and enjoy watching us grow as a team and service. It is a great service to be involved in!
Hi, my name is Linda, and I am the Substance Misuse Coordinator for Sedgefield North PCN.
I have worked in the Health and Social Care Sector for almost 20 years, including roles in private / charity health organisations, and until 2015 being Regional Learning and Development Co-ordinator for a major regional service provider, whilst also overseeing the management of our national minimum dataset for commissioners and regulators. In 2015, because of a longstanding interest and empathy with those with drug and alcohol issues, I undertook an apprenticeship and series of qualifications to become a Drug and Alcohol Recovery Coordinator.
I joined the PCN in December 2020 as one of the original Care Coordinators and I am proud to have been part of the team from the start helping to establish the service into what it has become today.
Now in April 2022 I have led the setting-up of a new service and a new role within the PCN as Substance Misuse Coordinator. This new service supports the cohort of patients who are currently in a cycle of addiction, and all the negative impacts this has on their, and their loved ones, lives. The outcome we are aiming for is to develop the individual, increase their motivation to change and raise their self-awareness so that they can move into a culture of recovery and be willing to engage in treatment. My role is to be a link between all the other resources currently available and help patients develop their recovery capital.
I am passionate about change and helping others to realise that it is never too late to start to make those small steps that will eventually lead to massive lifestyle changes. I truly believe that everyone deserves the opportunity to live their best lives regardless of mistakes and bad choices made during their most difficult times. At the time that wrong choice may have been their only choice!
My name is Aileen and I am a care coordinator for Sedgefield North PCN. My background is in Occupational therapy and over the years I have specialised in physical disability and palliative care. I have also worked with learning disabilities and most recently for Parkinson's UK.
I joined the PCN in October 2021 as a care coordinator and have recently taken responsibility for patients within the Skerne surgeries. I aim to provide an holistic approach identifying what is important to my patients and working with them to prioritise what each individual feels is important to them. This can include support with accessing, understanding and navigating the health, social care and voluntary services; support for carers and family members; referrals to other members of our team (Social Prescribing Link Workers (SPLW), Health & Wellbeing coaches, community pharmacy etc) and access to therapy services, wheelchair services, audiology and benefit support.
Hi , I am the Social Prescribing Link Worker aligned to Ferryhill and Chilton Surgeries. I have worked for the NHS for almost 8 years, previously as Wellbeing Practitioner supporting patients with behaviour change.
In my current role I support patients around issues that can affect their health, but cannot be resolved with medication.
I can help if you feel isolated or lonely, are having issues with benefits, finances, money worries or are having trouble at work. If its volunteering opportunities, getting fitter or learn how to eat better. Don’t worry if what's on your mind or what matters most to you isn’t on this list, if you would like to chat about what's going on for you, ask at reception or your healthcare professional and I will find the support you need. ….all in all I am a lot like a human signpost, pointing you in the right direction for you to live your life well.
Outside of work I enjoy wild swimming, watching motorbike racing and live music, walking and photography (especially if it ends a lovely coffee shop for tea and cake!)
Hello my name is Marie, I am a Social Prescribing Link Worker and I have been in this role for nearly three years.
After working in Dialysis for ten years I decided that I wanted a new challenge and I became a Care Coordinator working in the community, I have always worked in healthcare and love to be able to make a difference to peoples lives. After two successful years in the role I was offered the role as a Social Prescriber. I spent two more years in Stockton before joining Sedgefield Integrated Care services in October 2021 where it has been fantastic seeing the service grow from strength to strength.
My favourite thing about being a Social Prescriber is a good outcome, nothing beats seeing a patient come to the end of their Social Prescribing journey where they have engaged and worked hard to make positive changes to their lives. I love making connections with the statutory and community services out there. Community engagement is so important in this role as it builds good relationships between us and the services, creating those links and enabling us to be able to support our patients to break down those barriers they face and build bridges to better health and wellbeing.
When I’m not working I enjoy nothing more than spending time with my family and friends, long walks on summer evenings and fish and chips at the beach.
Hi my name is Helen, I'm the Social Prescribing Link Worker for St Andrew's Medical Practice in Spennymoor. I have worked in healthcare for over 18 years in a range of services. My background is predominantly palliative care, I also have experience working in elderly care and chemotherapy. Last year I decided I wanted a new challenge and discovered Social Prescribing. It is such a diverse and rewarding role, no two days are ever the same. Initially I was based in Stockton, before starting this role in September 2021.
I am passionate about helping patients achieve positive outcomes and support them to improve their well being. Social Prescribing allows me to do that. We have a patient centred approach and work with people to achieve their goals. We can help with anything from housing, finances, including benefits and debt to social isolation and health and fitness.
I work closely with community organisations in and around Spennymoor, engaging with them and being the link between them and the local community.
Hi I am Shirley and my role is twofold; as a Social Prescriber I engage with patients across the PCN to sign post them to services that will improve their health and wellbeing. It may be that they are struggling with finances, housing, they may want to become more active and healthy, or they are feeling isolated and want to join a group to make friends. It involves a lot of listening, empathy and the ability, at times, to motivate individuals. The second part of my role is as a Community Projects Development Coordinator whereby I work alongside my colleagues to identify gaps in activities and groups within the PCN. I will then explore potential ways of working with Community Centres and venues to put these activities in place. My background is twenty years as a Freelance Community Artist working on many cultural events throughout the North East, engaging with people from all walks of life, as well as a Care Coordinator for the frail and vulnerable in Stockton on Tees. I continue with my own creative work as a Textile Artist, and with an interest in health and wellbeing, I enjoy walking, swimming, practicing Qigong and meditation, and I am currently about to qualify as a Nutrition Coach.
Hi, my name is Michael Williams a Health and Wellbeing Coach across the Primary Care Network. My background is in Sport and Exercise Science, graduating in 2017 from Northumbria University with a MSc in Strength and Conditioning. More recently I have focussed in long term behaviour change and qualified from the Health Coach Institute as a Health and Lifestyle Coach.
In my role across the PCN I work with patients who have a high risk of developing chronic illnesses and support them to create long term behaviour change. I work in partnership with patients, raising awareness of their current situation, their desired outcome and how they can get there. The support I offer ranges from one-to-one coaching, group-based coaching and weight loss coaching helping people take small steps which create big changes.
Hi, my name is Laura Birkin, I am a Health and Wellbeing Coach across the Primary Care Network. My background is in helping people and as a qualified Health Trainer I have done this in helping people make lifestyle changes to improve their health and wellbeing. I also have previous experience in the Care Co-Ordinator and Social Prescribing Link Worker roles which have given me an all round knowledge of expertise in helping people live happier lives and taking ownership of what they need and want to change in their life and helping support them to make these changes.
I have recently completed my training as a Health Coach which is a new role across the PCN. I am working with patients who have a high risk of developing long term health conditions and will be supporting them to create long term behaviour change which will help improve their health and wellbeing. I work across the Ferryhill and Chilton area and the support ranges from one-to-one coaching to group-based coaching. It is all about those small steps and changes to a better life.
I've worked in the NHS for 19yrs now and I'm passionate for helping people make better health and wellbeing choices. This would be from a wide range of activities, from health eating courses to mental health support, to physical activity - lead cycle rides, health walks, circuit sessions, to chair based exercise session to help prevent falls and become more mobile.
My new role as a HWBC is to work across the PCN with patients who have a high risk of developing long term health conditions and I'll be supporting them to make some better choices which will help improve their health and wellbeing in the long run. This would be done by supporting the patient in their behaviour change. The support I offer ranges from one-to-one coaching to group-based coaching. And for those patients that just want to get moving again or just want to make friends, there's chair-based exercise session going on across the PCN. It's all about those small steps, that will bring a better healthier lifestyle to that patience we all see.
I work for the PCN as a Trainee Nurse Associate at West Cornforth Medical Centre whilst studying my degree at Teesside University. I love my role, working with lovely colleagues and patients in primary care and proud to work for the NHS. I am passionate about caring for others and hope to complete my degree and become a registered nurse
Skerne Medical Group
I work as a multi disciplinary team for the PCN based a Bishop Close Medical Practice. I currently study a Trainee Nursing Associate degree. I dedicate my job to all patients to proving effective patient care, I hope to complete my degree in 2023 and continue working at primary care as the staff are wonderful to work with.
Ferryhill & Chilton
St. Andrews Medical Centre
St. Andrews Medical Centre
Skerne Medical Group
Bishops Close Medical Centre
Hi, my name is Warren, and I've been working within Primary Care as a Practice Pharmacist since 2001.
During that time, I have held roles delivering Medicines Optimisation to GP practices on behalf of the CCG. I have delivered patient facing clinics and medication reviews, as well as delivering oral anticoagulant monitoring clinics, all within GP practices.
I have been employed by West Cornforth Medical Centre, as a Senior Clinical Pharmacist and Pharmacist Independent Prescriber, since 2016, when I joined as part of Phase 1 of the NHS England GP Pharmacist Training Pathway, program. I work at West Cornforth each Tuesday and Thursday.
Ferryhill & Chilton
I studied Physiotherapy at Sheffield Hallam and completed junior rotations in an acute hospital and outpatient trust. In 2018 I commenced work as a senior musculoskeletal physiotherapist, in this time I gained experience in trauma and orthopaedics, GP clinics, community outpatient settings and rheumatology. From 2020 I began working in an extended scope/ First contact physiotherapy role in primary care, seeing patients at the first point of contact and reducing the GP’s caseload. I am also an injection therapist and trainee non-medical prescriber.
I have worked with high profile athletes in elite sport within professional football, semi-professional rugby, international American football and British gymnastics, as well as been a keen sportsperson and competing at junior national level field hockey.
I hold a BSc in physiotherapy, MSc in advanced physiotherapy practice, PgCert in advanced disease assessment and management and PgCert in injection therapy. I am also a Health Education England Roadmap to Advanced Practice supervisor and I am constantly seeking to improve myself, bring out the best in others and provide the best service possible.
I am honoured to represent the physiotherapy team in an advanced role and we aim to deliver Gold-standard care to service users in the Sedgefield PCN.
I have over ten year's experience in physiotherapy working in a range of NHS and sports settings. I qualified at Teesside University with a BSc in Physiotherapy, later returning to complete a Post Graduate diploma in Advanced Clinical practice in Neuromusculoskeletal manual and manipulative therapy. I have a wide range of physiotherapy experience including orthopaedics, respiratory, intensive care, urgent care and musculoskeletal outpatients, all of which is extremely useful in my role as a First Contact Practitioner.
I have always had a strong interest in sport and fitness and have been privileged to use my physiotherapy skills to work with elite athletes in a range of sports, in particular rugby union. I am a Pre hospital immediate care physiotherapist and have worked with international and national teams in men's and women's rugby, which I continue to do alongside my current role.
I am really enjoying working in the Sedgefield PCN and developing the First Contact Physiotherapy service within the network. I am keen to further develop my skills to provide an excellent level of patient care, starting with injection therapy PgCert later this year.
I am one of the First Contact Physiotherapists for the PCN; specialising in Assessment, Diagnosis and Treatment of Musculoskeletal disorders. This can include such problems like back, knee pain, arthritis and sports injuries. I have been working as a Physiotherapist in variety of trusts and organisations since I qualified in 2011 from Sheffield. Outside of work, I enjoy keeping a fit and active lifestyle.
Hi, I work as a First Contact Physiotherapist (FCP) between Fishburn and Sedgefield practice. FCPs aim to be the first point of contact for any suspected musculoskeletal pains. We can diagnose your problem and refer on for additional treatment or diagnostic scans/tests you may need.
I graduated from Teesside University in 2014 and have worked in the MSK specialism of physiotherapy since. I am currently studying a Master's degree at Sheffield Hallam and have been working in this PCN since Jan 2022.